Networks

Ensuring our members have a unique platform for topical debate and networking is paramount at SSF UK. Our network events provide members with the opportunity to make new acquaintances and network together whilst absorbing key ‘takeaways’ that they can implement in their own organisation.


Order to Cash Network

The Order to Cash network is dynamic network of practitioners who are committed to excellence, complimenting and enhancing customer relationships, continuous improvement in processes, maximisation of cash flow and liquidity, productivity and best practice within the Order to Cash process.

Focus is on supporting to drive the best possible journey for the customer and making this as frictionless as possible.  Embracing the best in digital and payment technologies to ensure the best possible customer experience. 

Procure to Pay Network

The Procure to Pay (PTP) Network is an ambitious community allowing all members to exchange knowledge, experience, best practice and updates on new technologies. The networks goal is to enable its members to increase the relevance of PTP within their organisations and show how PTP teams create value through the work they do.

In an ever-changing world the pressure to innovate and create sustainable ways, optimising end to end ways of working has never been more important. Whether members are at the early stages of embarking on a Shared Service journey, or have a fully integrated Global Business Services model, there is much to gain through network membership and participation

Event agenda's focus on leadership, growth, collaboration and improvements within supplier management, purchase to pay, procurement, sourcing, expenses, compliance providing members with the opportunity to discuss their current priorities, share best practise and help each other to articulate the value we can create for our organisations.


Financial Accounting & Reporting

The Financial Accounting & Reporting Network is a dynamic community of finance professionals dedicated to improving business processes and leveraging shared services. By challenging the status quo and addressing weaknesses in existing processes, the network fosters innovation and continuous improvement.

The emphasis on collaboration and support among members is crucial for finding best-in-class solutions. The focus on utilising the latest technological enhancements ensures that the network stays at the forefront of industry advancements.

HR & Payroll Network

The HR & Payroll Network is one of our most dynamic and long-standing practitioner networks! This vibrant community is made up of seasoned HR and Payroll professionals who are not only passionate about their craft but are also committed to continuous improvement, growth, and learning.

Our network events are a hub of activity, focusing on industry hot topics and current challenges, while also peering into the future to anticipate trends, upcoming changes, and best practices. We don't just talk about our own experiences; we bring in highly regarded speakers and contributions from member organidations who share their journeys and solutions to developing top-notch HR and Payroll service centres.

Some of the exciting topics we've covered include the future of work, reward strategies during the cost-of-living crisis, policy and legal changes, mental health and wellbeing, and the transformative impact of automation and AI. Imagine diving into discussions and hearing real examples about how AI is revolutionising HR and Payroll processes, making them more efficient and effective!

Whether you're looking to get inspired, learn something new, plan for the future, or simply connect with a fantastic community of professionals, the HR and Payroll network is the place to be. Join us and be part of the conversation that's shaping the future of HR and Payroll! 

Digital & Operational Excellence Network

The Digital & Operational Excellence Network is your go-to hub for the latest insights and hands-on experiences within SSCs and GBS units. Discover how these organisations are revolutionising their operations through effective strategies utilising cutting-edge digital technology, tackling challenges head-on, and staying ahead in the fast-paced, evolving world of digital technology.

Join a dynamic community passionate about sharing experiences to drive continuous improvement, improve operational efficiency and effectiveness. Join in the discussions on the latest tools, techniques and technology trends all brought to life with real-world, pragmatic examples shared by peers in the industry, not vendors. Uncover opportunities to elevate and transform your shared services, making the most of the digital revolution. Join us and get ready to be inspired and empowered to lead your organisation to new levels of Digital and Operational Excellence !

Customer Experience Network

Welcome to the Customer Experience Network! This vibrant community is all about sharing insights and practical experiences on how business and customer needs are driving the evolution of SSCs and GBS units. We explore how the focus on processes is shifting to incorporate a stronger emphasis on service, how technology is being leveraged to enhance customer service and experience, and the challenges encountered along the way. Through practical sharing, we highlight what is being prioritised and how members are adapting to the ever-increasing expectations of shared services customers across the business and beyond.

Our growing network aims to spark discussions and share knowledge. Our intentions are to develop positive customer experiences, building and managing broad relationships, and advancing the service management perspective on operational delivery. We focus on the service management journey, the evolving landscape of talent and technology, creating and nurturing trusted relationships, measuring and communicating stakeholder expectations, and understanding how customer experiences and expectations are changing. We emphasise the critical importance of a strong service culture within Shared Services and across the entire business.

Join us in this exciting journey to connect, learn, and grow together.

Our member organisations are all at different stages of their Shared Service journey and come from a wide range of industries, which brings a wealth of experience, challenges and success to our events. Join us for hot topic discussions, industry trends updates and member spotlights – and above all, the opportunity to connect and network with like-minded Shared Service professionals.


Become a member today and connect with these great organisations...
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