Yesterday we held the second in our SSF UK "Webinar Series" hosted by Atradius Collections. Their session focused on ways to optimise cash flow, through engaging the digital workforce.
Gideon Jones, Global Channel Program Manager started the session with introductions and welcomed everyone giving a brief insight into the content of the webinar and some background about Atradius. Justin Arandjelovic, Operations Manager at Atradius Collections, was next to present and discussed strategies to increase cash collection.
1: How clean is your data?
2: Processes and tools to support focused collections
3: Using your data to increase efficient and effective collections
He then discussed the importance of data, how it can be used to enrich existing customer information and how it can help to maximise revenue.
John Van Drunen, Global Programme Manager at Atradius Collections presented the next part of the presentation on how to use your digital workforce.
1: How traditional is your collection procedure?
2: Add some digital workforce
3: Completing the "Circle of Digital Workforce"
1: Leverage someone else's - Outsourcing
Justin provided outsourcing options and some of Atradius' key takeaways and some information on how to upgrade your credit management processes process during Covid19
TO VIEW THE LIVE SESSION PLEASE CLICK HERE
To view the demonstration video on chasing debtors from Atradius, please CLICK HERE