The Networking Live sessions 2024 are confirmed..........our amazing team of Network Chairs have worked hard putting together 6 dynamic agenda's that will provide the opportunity for members to network, knowledge share and gain plenty of insights from our industry expert guest speakers!!!
You can find out more about the sessions below:
HR & Payroll: AI-Powered HR & Payroll: Shaping the Future of Shared Services
Join us to explore how AI is revolutionising HR and Payroll operations. This event will feature hands-on experiences, including an interactive ChatGPT icebreaker, expert insights from Zellis on real-world AI applications, and engaging breakout discussions on the potential risks of AI at work. You'll also gain a glimpse into the future of AI in shared services and learn how to prepare your organisation for the next wave of technological advancements.
Customer Experience: How Culture Impacts Customer Experience
Our session aims to identify industry approaches and initiatives that enhance organisational culture. Through presentations and discussions, we will push our thought leadership to new heights, recognising opportunities to elevate customer experience by improving business culture.
With expert insights from our guest speaker, Anne Stoddart from the Institute of Customer Services (ICS), we will gain valuable perspectives from other businesses. Networking with industry professionals will allow us to share best practices and adopt new ideas as key takeaways from the session.
Join us for an engaging session where we will openly discuss relevant topics related to culture, generate new ideas, and have some fun!
Purchase to Pay: P2P Problem Solving and cultural inclusion
A rapid-fire problem-solving session, connecting delegates with solutions to P2P problems. Delegates will be helped to formulate a problem statement and collaborate in a deep dive knowledge sharing workshop to unlock the collective power of the network.
Topics will create the framework 2025 networking sessions. We’ll also explore the cultural aspects of leading our P2P teams and how we can engage to unlock the potential of colleagues. We’ll be joined by Esker who will be on hand to share insights from customer case studies relevant to the problems discussed by delegates.
Digital & Operational Excellence: Digital Transformation - The impact on Operational Excellence and Culture
Join us for an exciting event on Digital Transformation and its impact on operational excellence and culture. As part of the event, we will offer insights into the digital landscape across various industries and explore AI’s influence on company culture. We will share practical tips on executing digital change and achieving operational excellence through leveraging technology.
As our industries become increasingly interconnected and reliant on digital solutions, we must continuously adapt to harness the power of technology and fostering a strong company culture is arguably the most crucial factor of this continuous improvement journey. We will explore the benefits of adopting this agile mindset, and the challenges that businesses can encounter along the way, formulating plans for effectively managing this change in your businesses.
Financial Accounting & Reporting: AI-luminating Finance : Shedding light on Innovation and Myths
Join us for an insightful session on ‘“Automation/AI Technologies and Their Impact on Finance,” where we’ll uncover how AI is transforming operational efficiency and shaping the future of Record to Report. Discover how AI can illuminate new paths to innovation while addressing the common myths surrounding its capabilities. This is a unique opportunity to explore where your organization stands in this evolving journey, gain valuable perspectives from industry experts, and contribute to the conversation driving the future of Finance. Be part of the change that’s redefining the financial landscape.
Order to Cash: Empowering Transformation - Bold Strategies for Sustainable Performance and Culture Revolution.
This session explores radical approaches to enhancing performance and transforming organisational culture. Moving beyond traditional KPIs and short-term goals, it emphasises the importance of impact, learning, and innovation. Key strategies include empowering teams through flat hierarchies, decentralised decision-making, and data-driven performance management. Continuous, open feedback loops are crucial for accountability and addressing systemic issues like poor leadership and skill gaps.
The session also highlights the need for psychological safety, experimentation, and radical transparency. Purpose-driven leadership is essential for modelling the desired culture and fostering an environment of trust and innovation. Despite challenges such as resistance to change, these approaches offer a pathway to sustainable, long-term success by embedding transformation into the organisation’s DNA.
