The Hackett Group Inc. has identified 10 key characteristics that enable Digital World Class™ global business services (GBS) organisations to deliver greater business value at higher levels of operational productivity.
Join Vin Kumar (he/him) Principal, Digital Enablement and GBS Advisory Practice Leader on October 4th at 3pm to:
• Discuss 10 characteristics of the Digital World Class GBS organisation
• Learn what Digital World Class GBS organisations do better
• Define strategies and operating models of all Digital World Class GBS organisations, and objectives for developing them
• Look at how to improve customer experiences and simultaneously provide step-change improvements in operating cost, productivity, and quality
• Explore how Digital World Class organisations train and develop a workforce to deliver digital transformation.
Register for the webinar HERE
